Nursing Staff Social Intelligence and its Relation to their Organizational Communication

Document Type : Original Article

Authors

1 1Quality Coordinator Nurse, Sadat General Hospital, Menoufia, Egypt. 2Master Student of Nursing Administration, Faculty of Nursing, Tanta University, Egypt

2 Professor of Nursing Administration, Faculty of Nursing, Tanta University, Egypt

3 Assistant Professor of Nursing Administration, Faculty of Nursing, Tanta University, Egypt.

4 Lecturer of Nursing Administration, Faculty of Nursing, Tanta University, Egypt.

Abstract

Background: Nursing staff social intelligence and communication are crucial for providing compassionate, patient-centered care and building strong professional relationships with patients and healthcare teams. Aim of the study: To assess nursing staff's perception of social intelligence and organizational communication. Subjects and Method: Design: A descriptive correlational design was used. Subjects: Nursing staff (n=318) working at Tanta Emergency Hospital affiliated with the Ministry of Higher Education and Scientific Research. Tools: Two tools were used: Nursing staff's perception of the social intelligence questionnaire and Nursing staff's organizational communication scale. Results: Show that more than half (56.3%) of nursing staff had moderate social intelligence. Also, nearly half (47.2%) of nursing staff demonstrated moderate organizational communication. Conclusion: There was a highly significant positive correlation between nursing staff's perceptions of social intelligence and their organizational communication. Recommendations: Healthcare facility management should provide educational programs, for nursing staff about social intelligence and organizational communication. Also, modify hospital policies to allow nursing staff to communicate effectively