Effect of Implementing Educational Program about Head Nurses' Collaborative Behaviors on Nurses' Errors

Ahmed, Ola Yehia Abdel Khalek; El Sayed, Karima Ahmed; Abou Ramadan, Amal Hamdy

doi:10.21608/tsnj.2025.443111

Effect of Implementing Educational Program about Head Nurses' Collaborative Behaviors on Nurses' Errors

Document Type : Original Article

Authors

¹ 1Doctorate Student of Nursing Administration, Faculty of Nursing, Tanta University, Egypt. 2Nursing Specialist at Psychiatry and Neurology center, Tanta University Egypt.

² Professor of Nursing Administration, Faculty of Nursing, Tanta University, Egypt

³ Assistant Professor of Nursing Administration, Faculty of Nursing, Tanta University, Egypt

10.21608/tsnj.2025.443111

Abstract

Background: Collaboration is a significant concept in healthcare organization
and especially in nursing as improving collaboration leading to improve nursing
performance and decrease nursing errors. Aim of the study: Determine the effect
of implementing educational program about head nurses' collaborative behaviors
on nurses' errors. Design: Quasi-experimental design was used. Setting: The
study was conducted in two different setting, Tanta University Psychiatry and
Neurology center and Tanta University Main Hospital. Subjects: Two groups; the
first group consisted of all (N=52) head nurses, the second group contained 360
nurse. Tools: Three tools; Collaborative Behaviors Knowledge, Head Nurses'
Collaborative Behaviors self - report and Nurses' Errors Structured Questionnaire.
Results: About 61.5% of head nurses had a moderate level of knowledge about
collaborative behaviors preprogram which improved to be 100%, 96.2% had a
high level immediately and after three months post program. Preprogram, 53.8%
of them rated themselves as low level of collaborative behaviors. While, post and
follow up program implementation, 92.3%, 73.1% had a high level of
collaborative behaviors. Conclusion: There was a significant improvement of
head nurses’ knowledge and their collaborative behaviors post program. The
majority of nurses had a low level of medication and documentation errors
preprogram that can be improved immediately and after three months post
program. Recommendation: Periodically in-service training program was
required to maintain and enhance head nurses’ knowledge and practice regarding
collaborative behaviors.